And sell mostly pre-owned, but do get new items from time to time. We stand behind every product we sell and promise to resolve any issue that may arise. Please look at all pictures carefully. What is pictured is what we send. Items listed as kits are complete.This new service replaces First-Class Package Service, Parcel Select Ground and Retail Ground. If you would like to be notified of new listings please subscribe. We guarantee the following regarding this item. The item photographed above is the EXACT item you will receive. We physically possess this item at our New Jersey location. This item will function as expected. It is not copy or reproduction. Any flaws, scratches or surface damage this item may have are demonstrated clearly within our photographs.